For App Store & Website
(updated June 19, 2023)
(Last updated: June 2023)
PLEASE READ: THESE TERMS OF USE CONTAIN A MANDATORY ARBITRATION AGREEMENT REQUIRING ANY DISPUTE BETWEEN YOU AND FEEL FAB SOLUTIONS PVT LTD, SUBJECT TO LIMITED EXCEPTIONS, TO BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS AND REQUIRING YOU TO FOREGO JURY TRIALS, CLASS OR COLLECTIVE ACTIONS OR PROCEEDINGS, AND ALL OTHER TYPES OF COURT PROCEEDINGS OF ANY KIND UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT BY FOLLOWING THE OPT-OUT PROCEDURES DESCRIBED IN SECTION 1 BELOW. BY AGREEING TO THESE TERMS, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND EXPRESSLY AGREE TO THE MANDATORY ARBITRATION AGREEMENT
Feel Fab Solutions Pvt Ltd. (“Feel Fab” or “we” and all of its derivations) offers Zeel, our mobile app, our website located at www.flip.shop, and related services (collectively, “Zeel”). These Terms of Use, the Zeel Privacy Policy (the “Privacy Policy”), our Community Rules (“Community Rules”), and all other terms and policies referenced in these Terms or accessible from Zeel (collectively, the “Terms”) are a legal agreement between you and us. BY DOWNLOADING ZEEL OR CLAIMING CREDITS OR PAYMENTS OFFERED TO YOU THROUGH ZEEL, YOU AGREE TO ALL OF THESE TERMS AND ALL OTHER RULES, POLICIES, AND PROCEDURES RELATING TO ZEEL AND YOUR USE THEREOF THAT WE MAY PROVIDE YOU FROM TIME TO TIME. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE ZEEL.
“You” (and all of its derivations) means you individually and any person acting as your agent, under your authority, or with your permission. You may not use Zeel on behalf of a company or other legal entity. You represent and warrant that you are (a) at least 18 years of age (or the minimum age in your jurisdiction for entering into a binding contract) and (b) capable of entering into a legally binding agreement. If you are under 18, you may only use Zeel if your parent or legal guardian has consented to these Terms on your behalf. IF YOU ARE UNDER 13 YEARS OLD, YOU MAY NOT USE ZEEL UNDER ANY CIRCUMSTANCES OR FOR ANY REASON.
Mandatory Binding Arbitration. By agreeing to these Terms, you agree that any dispute, claim, or controversy arising out of or relating to any part of these Terms, or the existence, breach, termination, enforcement, interpretation, or validity thereof (collectively, “Disputes”) will be finally settled by binding individual arbitration in accordance with the rules and procedures of the India Arbitration Center, and not in a court of law in any jurisdiction, and not in a class, representative, or consolidated action or proceeding, as further set forth below. You and Feel Fab agree that one (1) arbitrator, and not any state, or local court or agency, will have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitrator will also be responsible for determining all threshold arbitrability issues, including issues relating to whether these Terms are unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel. Judgment of the award rendered by the arbitrator may be confirmed, reduced to judgment, and entered in any court of competent jurisdiction as necessary to protect Feel Fab’ rights or its property or those of its agents, suppliers, and subcontractors.
Class Action Waiver. You acknowledge and agree that you and Feel Fab are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Unless both you and Feel Fab agree in writing, any arbitration will be conducted only on an individual basis and not in a class, collective, consolidated, or representative proceeding. If any court or arbitrator determines that the class action waiver set forth in this Section 1 is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the entirety of the Arbitration Agreement set forth in this Section 1 will be deemed null and void and you and Feel Fab will be deemed to have not agreed to arbitrate disputes on a class basis. Notwithstanding your and Feel Fab’ agreement to resolve all Disputes through arbitration, you and Feel Fab each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
Rules, Procedures, and Governing Law.
The arbitration will be administered by the AAA under its Consumer Arbitration Rules and any supplementary rules then in effect (the “AAA Rules”), except as modified by these Terms. The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879. The rules of the arbitral forum will govern all aspects of this arbitration, except to the extent those rules conflict with these Terms. Notwithstanding any choice of law or other provision in the Terms, you and Feel Fab agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”) will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of you and Feel Fab that the FAA and AAA Rules will preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, that issue will be resolved under the laws of the State of California, without regard to its conflict of laws provisions.
A party who desires to initiate an arbitration must submit a written Demand for Arbitration to the AAA and give notice to the other party as specified in the AAA Rules. The AAA provides a form Demand for Arbitration at www.adr.org. You can contact AAA for more information on how to commence an arbitration proceeding at www.adr.org or 1-800-778-7879.
For claims under $10,000, you may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed to location. If your claim is at or above $10,000, your right to a hearing will be determined by the AAA Rules. Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s applicable rules. We will reimburse those fees for claims totaling less than $10,000, unless the arbitrator finds your Dispute frivolous.
Changes to Arbitration Agreement. Notwithstanding the provisions of this Section 1, if Feel Fab changes any of the terms of this Section 1 after the date you first accepted the Terms (or accepted any subsequent changes to the Terms), you may reject any such change by providing Feel Fab written notice of such rejection within thirty (30) days after the date such change became effective, as indicated in the “Last Updated” date above. This written notice must be provided either by email at wecare@flip.shop or by mail to our registered agent for service of process, c/o Feel Fab Inc. 2250 E Maple Avenue, El Segundo, CA 90245. In order to be effective, the notice must include your full name, address, and signature, and clearly indicate your intent to reject changes to this Arbitration Agreement. By rejecting changes, you are agreeing that you will arbitrate any Dispute between you and Feel Fab in accordance with the provisions of this Arbitration Agreement as of the date you first agreed to the Terms (or to any subsequent changes to the Terms).
Opt-out procedure. You can choose to reject this Arbitration Agreement by sending us a written opt-out notice (“Opt-Out Notice”) within thirty (30) days following the date you first agree to these Terms by email to wecare@flip.shop or by mail at Feel Fab, LLC, c/o Feel Fab Inc. 2250 E Maple Avenue, El Segundo, CA 90245. If mailed, the Opt-Out Notice must be postmarked no later than thirty (30) days following the date you first agree to these Terms. To be effective, your Opt-Out Notice must contain your name, address, and signature. If you opt out of the Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any previous, other, or future arbitration agreements that you may have with us.
The Zeel Privacy Policy explains how we collect, store, share, or otherwise use any personal information you provide through Zeel (“Personal Data”). Our use of Personal Data will be in accordance with the Privacy Policy, and you hereby grant us the right to use your Personal Data consistent with these Terms, including the Privacy Policy.
You must create an account with us in order to use Zeel (your “Zeel Account”), either by entering a username and password or by using the credentials for an account that you have registered on certain social media or other platforms operated by third parties (“Third Party Platforms”) that are listed as registration options on the Zeel registration page. When registering for a Zeel Account, you must provide true, accurate, and complete information and establish a username and a password. You must maintain and promptly update such information so that it is current at all times. You are responsible for maintaining the confidentiality of and for all activities that occur through your Zeel Account, whether or not you have authorized them. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your Zeel Account. We will not be responsible for any loss or damage arising from your failure to comply with your responsibilities and obligations under these Terms or from any activities that occur through your Zeel Account. You will not create an account on behalf of someone else.
So long as you comply with these Terms, we grant you a limited, non-exclusive right to access and use Zeel solely for your personal, non-commercial use. You are responsible for all of your activity in connection with Zeel and must comply with these Terms and applicable law. You may not use Zeel or any Content (defined below) made available through Zeel for any purpose other than as set forth in these Terms. Without limitation of the foregoing, you will not (and will not permit any third party to), directly or indirectly:
(a) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers’) infrastructure;
(b) interfere or attempt to interfere with the proper working of Zeel or bypass, circumvent, or attempt to bypass or circumvent any measures we may use to prevent or restrict access to Zeel;
(c) use or frame any of our trademarks or other proprietary information;
(d) use meta tags or any other “hidden text” using any of our trademarks;
(e) decipher, decompile, disassemble, reverse engineer, or otherwise attempt to derive any source code or underlying ideas or algorithms of Zeel or make or attempt to make any modification to Zeel, except to the limited extent applicable laws specifically prohibit such restriction;
(f) transmit software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of Zeel or any software, hardware, or telecommunications equipment;
(g) modify, translate, or otherwise create derivative works of Zeel;
(h) incorporate Zeel or any portion thereof into any other program or product;
(i) use or launch any automated system, including “robots,” “spiders,” or “offline readers,” to access Zeel; or
(j) sell, resell, copy, rent, lease, loan, distribute Zeel, in whole or in part, or charge any party for access to Zeel;
(k) act as an intermediary, aggregator, or service bureau yourself or on behalf of any third party.
(l) harm minors in any way or solicit or otherwise attempt to gain any information from a minor;
(m) impersonate any person or entity, including any Zeel user, any celebrity, any Feel Fab director, officer, employee, or shareholder, any of our representatives, or any other person or entity, or falsely state or otherwise misrepresent your affiliation with Feel Fab, any product brand, or any other person or entity;
(n) forge headers or otherwise manipulate identifiers in order to disguise any Content’s origin;
(o) use Zeel in a manner that may create a conflict of interest or undermine the purposes of Zeel, such as creating an inaccurate or untruthful review;
(p) upload, post, link to, email, or otherwise transmit any Content that is not your own or with respect to which you do not have the right to upload, link to, email, or otherwise transmit it under applicable law or due to a contractual or fiduciary relationship;
(q) upload, post, link to, email, or otherwise transmit any Content that infringes, misappropriates, or violates any patent, trademark, trade secret, copyright, right of privacy or publicity, or other proprietary right of any party;
(r) upload, post, link to, email, or otherwise transmit through Zeel any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable (as determined by us in our sole discretion);
(s) upload, post, link to email, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, spam, chain letters, or other form of commercial solicitation;
(t) solicit, collect, or post, or attempt to solicit, collect, or post Personal Data of others or access or attempt to access the Zeel Account of another user without their consent;
(u) troll or otherwise disrupt the normal flow of comments within Zeel or otherwise act in a manner that negatively affects or otherwise disrupts or interferes with or diminishes the quality of another user’s experience of Zeel;
(v) solicit, collect, or post, or attempt to solicit, collect, or post, any material that would encourage or provide instructions for a criminal offense, dangerous activities, or self-harm;
(w) stalk, cyberstalk, or otherwise harass or bully another user;
(x) violate any applicable local, state, national, or international law, rule, or regulation or use Zeel or any Content made available through Zeel in connection with any fraudulent or illegal conduct, transaction, or business; or
(y) take any action that you know is false, misleading, untruthful, or inaccurate.
In addition to the obligations set forth in this Section, your access to and use of Zeel is subject to your compliance with the Community Rules. We may revoke your privileges to use Zeel or take any other appropriate measures to enforce these requirements and the Community Rules if violations are brought to our attention.
“Content” means information (including biographical information), videos, music, audio clips, data, software, text, photographs, comments, feedback, reviews, questions, drawings, graphics, features, and other materials.
(a) Users of Zeel may upload, link to, email, transmit, or otherwise make Content available through Zeel (collectively, “User Content”).
(b) Permitted Use. You may copy and download Content made available on Zeel, including User Content, for your personal, non-commercial use only. Except as expressly set forth in these Terms, you may not use any such Content for any other purpose, including in any public or commercial way, or modify, copy, distribute, republish, perform, display, create derivative works of, post, or transmit any such Content in any form or by any means, including electronic, mechanical, photocopying, recording, or otherwise, without our prior written consent and, where applicable, the prior written consent of our licensors. You may not remove or alter any copyright or other proprietary notices contained in any Content made available through Zeel. When Content is downloaded to your computer, you do not obtain any ownership interest in it. NOTWITHSTANDING THE FOREGOING, ZEEL DOES NOT LICENSE TO YOU ANY RIGHTS IN ANY SOUND RECORDINGS AND THE MUSICAL WORKS EMBODIED THEREIN THAT MAY BE MADE AVAILABLE THROUGH ZEEL.
(a) You are solely responsible for all Content, including Personal Data, that you upload, post, link to, email, or otherwise transmit or make available through Zeel (“Your Content”). Zeel allows you to link your Zeel Account to certain social media platforms operated by third parties, such as TikTok and Instagram (“Third Party Platforms”) and to link, upload, and transmit Content from such Third Party Platforms to Zeel and vice versa. If you do this, you must not only comply with these Terms, you must comply with the terms and conditions that apply to your use of those Third Party Services (“Third Party Terms”). If you own the rights in a copy of a sound recording (such as a song you downloaded from iTunes), but do not own any other rights in that sound recording, including in the underlying musical works embodied in it, you may not include that sound recording in Your Content unless you have obtained all permissions, clearances, and authorizations from all persons who have rights or ownership interests in such sound recording and musical work.
(b) If you link Zeel or Content made available on Zeel to your account on a Third Party Platform you must do so in a manner that: (i) complies with these Terms, the applicable Third Party Terms, and applicable laws; (ii) does not imply that you are associated with Zeel or imply any approval or endorsement by us; and (iii) does not damage our reputation or take advantage of it. We reserve the right to withdraw permission to you to link to Zeel or any Content made available through Zeel at any time without notice.
(c) You represent and warrant that: (i) all of Your Content is accurate, complete, up-to-date, and in compliance with all applicable laws, rules, and regulations, these Terms and any applicable Third Party Terms; (ii) you have obtained all rights, clearances, authorizations, and consents necessary to upload, post, link to, email or otherwise transmit Your Content without infringement or violation of any third party rights, including any privacy rights, publicity rights, contract rights, or intellectual property rights; (iii) to the extent you do not exclusively hold all rights in Your Content, all parties who hold such rights, including moral rights, have completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the licenses you are granting in these Terms; and (iv) our exercise of the rights in Your Content granted by you in these Terms to us will not result in any obligation to pay royalties to any third party, including any sound recording copyright owner (e.g., a record label), musical work copyright owner (e.g., a music publisher), music producer, performing rights organization (e.g., ASCAP, BMI, SESAC, etc.), a sound recording performing rights organization (e.g., SoundExchange), union, or guild.
Content is Public. You acknowledge and agree that all Content made available through Zeel is public and not private communication. We are not subject to any obligation of confidentiality with respect to Your Content except as set forth in the Privacy Policy or as required by applicable law. We reserve the right to access, read, preserve, and disclose any Content made available through Zeel and disclose the Content provider’s identity as we reasonably believe necessary to: (a) satisfy any applicable law, regulation, legal process, or governmental request; (b) enforce these Terms, including investigating potential violations hereof; (c) detect, prevent, or otherwise address fraud, security, or technical issues; (d) respond to user support requests; or (e) protect the rights, property, or safety of Feel Fab, any Content owner, any Zeel user, or the public.
Editing and Removal of Content. You acknowledge and agree that we are not obligated to use Your Content. We may use or choose not to use any User Content in our sole discretion and may alter, adapt, edit, delete, reject, refuse to post, and remove any Content from Zeel or remove or block any link between Zeel and any Third Party Site (defined below) at any time. We are not responsible for maintaining a copy of any Content we remove from Zeel, and we are not liable for any loss you incur in the event that any of Your Content has been removed.
Content Disclaimers.
(a) You acknowledge that all Content uploaded to, linked to, emailed, transmitted, or otherwise made available through Zeel by any party, including you, is the sole responsibility of the party who provides it. You understand that by using Zeel, you may be exposed to Content that you find offensive or objectionable and that we may not be able to confirm the identity of other users or prevent them from acting under false pretenses or in a manner that infringes the rights of any party. WE RESERVE THE RIGHT, BUT DO NOT HAVE ANY OBLIGATION TO, MONITOR, PRESCREEN, REMOVE, BLOCK, EDIT, OR MODIFY ANY CONTENT AT ANY TIME, WITHOUT NOTICE TO YOU AND FOR ANY REASON OR FOR NO REASON AT ALL.
(b) We are constantly updating Zeel’s features, Content, and product and service offerings. Products or services may be mispriced, described inaccurately, or at times unavailable. Content, including User Content, made available through Zeel may contain errors or inaccuracies and may not be complete or current. WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, OR VALIDITY OF ANY CONTENT MADE AVAILABLE THROUGH ZEEL OR THAT ANY CONTENT MADE AVAILABLE THROUGH ZEEL IS UP-TO-DATE OR ERROR-FREE. CONTENT, INCLUDING PRICES AND AVAILABILITY OF PRODUCTS AND SERVICES, IS SUBJECT TO CHANGE WITHOUT NOTICE. YOU RELY ON THE CONTENT PROVIDED THROUGH ZEEL SOLELY AT YOUR OWN RISK.
(c) Content made available through Zeel, including information regarding product benefits and information relating to physical, social, mental, or emotional wellbeing, is for general informational purposes only and is not a substitute for medical advice or treatment for specific medical conditions. Feel Fab is not a medical organization. None of the Content made available through Zeel: (i) should be considered medical advice or a diagnosis of any kind; (ii) is a substitute for physician consultation, evaluation, or treatment; (iii) has been evaluated by the Food and Drug Administration; or (iv) is intended to diagnose, treat, cure, or prevent any disease or health condition. WE CANNOT AND DO NOT GIVE YOU MEDICAL ADVICE. YOU SHOULD SEEK PROMPT MEDICAL CARE FOR ANY SPECIFIC HEALTH ISSUES AND CONSULT YOUR PHYSICIAN BEFORE PURCHASING ANY PRODUCTS OR SERVICES THROUGH ZEEL OR FOLLOWING THE SUGGESTIONS SET FORTH IN ANY CONTENT.
Sponsorships.
(a) Under no circumstances is any brand allowed to pay any person, either directly or indirectly, in cash, or in products of value in exchange for creating content to be posted on a personal account on Zeel. This is in strict violation of the FTC rules and regulations and must be labeled as a “sponsored” or “ad”, and any violation of such rules can be punished to the extent required by law. All content on Zeel must be generated organically through product purchases or the Zeel gratis program, and no payment from any 3rd party may be offered, received or exchanged.
Except as set forth in Section 6.2 and Section 6.3, this Section 6 does not apply to your Personal Data. Use of Personal Data is governed by Section 2 “Privacy”.
You hereby grant Feel Fab and its affiliates, licensees, successors, and assigns an irrevocable, fully paid-up, royalty-free, perpetual, transferable, sublicensable, nonexclusive, worldwide license to use, reproduce, publish, distribute, adapt, create derivative works from, modify, edit, publish, publicly perform, and display Your Content (in whole or in part), whether alone or incorporated in or with other Content, in any and all media now known or hereafter devised, for any purpose, including promotional, marketing, advertising, trade, non-commercial, and commercial purposes, without compensation or credit to you or further permission from you. Without limitation of the foregoing, we will be free to use any ideas, concepts, or know-how contained within Your Content in any manner, including in connection with developing, modifying, and marketing our products and services. You hereby authorize Feel Fab to execute any document or take any action Feel Fab may consider appropriate in order to confirm the rights granted by you to Feel Fab in these Terms.
You hereby grant Feel Fab and its affiliates, licensees, successors, and assigns the right to use your name, voice, likeness (including photographs and video), and other Personal Data, to the extent that such information is contained in Your Content, solely in connection with our use of Your Content and subject to compliance with the Privacy Policy, without compensation or credit to you or further permission from you.
You hereby permit all Zeel users to access, display, view, share and comment on Your Content for their personal use. In addition, you hereby permit Zeel to provide your Content to third parties (e.g., beauty brands) for third parties to display and share your Content on their accounts on Third Party Platforms while tagging Zeel and you, as the creator of that Content.
You hereby grant to us the right to pursue before any appropriate forum any party that violates Feel Fab’ or your rights under applicable law in Your Content.
If, under applicable law, it is determined that you retain moral rights in any of Your Content, you hereby agree that: (a) you will not require that you be credited in connection with the use of Your Content; (b) you will not oppose the publication, use, modification, or deletion of Your Content in accordance with these Terms; and (c) to the extent permissible under applicable law, you waive and will not claim or assert any entitlement to any moral rights in any of Your Content.
Except as set forth in this Section 6, as between you and us, you retain any and all ownership rights that may exist in Your Content.
While using Zeel, you may earn credits against future purchases through a combination of browsing reviews and inviting friends to set up a Zeel Account. These credits automatically apply at checkout for up to 30% off the total purchase price. Credits do not expire. They can only be used towards the items you purchase on Zeel and are not redeemable outside of Zeel. See How Zeel Works and Zeel Profile and Rewards for more details.
After purchasing a product from Zeel, you may share your own reviews of such product and earn money through the video views and direct sales generated from each uploaded video review, based on a dynamic rate determined by Zeel. Zeel will automatically allocate to your account: (i) $15-25 for every 1,000 three-second views your product review generates over the first 30 days from post date; (ii) 5-15% of the product purchase price for each User that purchases the product after selecting the option “Add to Cart” from your product review in the 12 months after post date; and (iii) $40-60 for every 1,000 one-minute view your live show generates during live and 30 days after it’s posted. You may elect to: (i) transfer earnings to Zeel Cash to use towards future purchases; or (ii) request that Zeel transfer the amounts to your bank account.
If you wish to purchase a product or service through Zeel, you may be asked to supply certain information relevant to such purchase, including your credit card number, the expiration date of your credit card, your billing address, and your shipping information. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the products and services set forth in the applicable order, along with all shipping and handling charges and applicable taxes. We accept payment via the methods offered during the checkout process. We may also add or remove payment methods and change credit or payment terms with respect to you or in general at any time in our sole discretion. See Pricing & Payments for more information. You represent and warrant that you have the legal right to use the payment method you provide to us and, by providing information regarding your payment method to us, you hereby authorize us to store and use that payment method for purchases made through your Zeel Account.
After you place an order, you will receive an order confirmation. You will be charged for your order when your order is confirmed. Payment must be authorized by the applicable payment service provider prior to acceptance of each order. You acknowledge and agree that confirmation of receipt of your order does not mean that your order has been accepted. We reserve the right to refuse or cancel your order at any time for any reason, including product or service availability, errors in the description or price of the product or service, or errors in your order, and may also limit the quantity of items purchased per order, per address, or per person for any reason. Acceptance of orders is expressly conditioned on your agreement to, and compliance with, these Terms.
Products will be shipped to the address that you designate, so long as that address is complete and complies with our Shipping and Returns Policies. You understand that product availability may be limited, particular products may not be available for immediate delivery, and estimated delivery times are only estimates. We will not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery. Title to and risk of loss with respect to each product passes from us to you upon shipment.
Our claim, return, and refund policies are located here: Pricing & Payments, and Shipping & Returns.
Your standard messaging, airtime, and data rates will apply to your use of Zeel. You are responsible for any fees and penalties charged by any telecommunications provider or any other third party in connection with your use of Zeel. If your mobile device is off, out of range, or subject to a variety of other conditions, you may not be able to use Zeel and communications (such as notifications) through Zeel may be delayed. Cellular and other wireless transmission services and networks are inherently insecure and subject to service disruptions, weak or dropped signals, and other failures over which Zeel has no control. ZEEL ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY DELAYS OR FAILURE TO SEND OR RECEIVE COMMUNICATIONS THROUGH ZEEL OR TEXT MESSAGES OR FOR ANY SECURITY BREACHES RELATED TO ANY OF THE FOREGOING.
Zeel may contain links, interfaces, and referrals to third party web sites or services, including Third Party Platforms (collectively, “Third Party Sites”) that are not owned or controlled by Feel Fab. When you access Third Party Sites , you do so at your own risk. We have no control over and assume no responsibility for the content, functions, accuracy, legality, practices, or any other aspect of any Third Party Sites. The inclusion of a link or reference to any Third Party Site does not imply our endorsement of or any association between us and that Third Party Site. We strongly advise you to read the terms and conditions and privacy policies of any Third Party Sites you visit before using them. By accessing or using Third Party Sites, you consent to the exchange of information and data regarding you between Feel Fab and the service provider of that Third Party Site. Once this information is shared with the service provider of that Third Party Site, its use will be governed by that service provider’s terms of use and privacy policy (and not by these Terms).
You acknowledge and agree that we make no representation or warranty about the safety of any Third Party Site and we are not responsible for your use of or reliance on any Third Party Site, including any content, goods, or services available on or through any Third Party Site, or for any personal injury, death, property damage, or other harm or losses arising from or relating to your use thereof. YOU EXPRESSLY RELIEVE HUMANS FROM ANY AND ALL LOSS, DAMAGES, OR OTHER LIABILITIES YOU INCUR AS A RESULT OF YOUR ACCESS TO OR USE OF ANY THIRD PARTY SITE.
We may, in our sole discretion, change, modify, or replace these Terms at any time. We will use commercially reasonable efforts to notify you of any material changes, such as by posting a notice on Zeel, but it is your responsibility to review these Terms periodically for changes. Unless otherwise indicated, all such changes will become effective immediately. Your continued use of Zeel following the effective date of any updated Terms will constitute your acceptance of such updated Terms and those updated Terms will apply to your use of Zeel going forward. Your use of Zeel is subject to the Terms in effect at the time of your use.
Zeel, including all features and Content made available through Zeel, may be modified, suspended, or discontinued in our sole discretion at any time and without prior notice. Changes we make to Zeel may require you to update your Zeel Account information or the devices or systems through which you access Zeel in order to continue using Zeel. We will not have any liability or obligation to you with regard to any modifications or changes we make to Zeel. Based on your mobile device settings, when your mobile device is connected to the Internet either: (a) Zeel will automatically download and install all available updates; or (b) you may receive notice of or be prompted to download and install available updates.
You will promptly download and install all updates and acknowledge and agree that Zeel or portions thereof may not properly operate should you fail to do so. You further agree that all updates will be deemed part of Zeel and be subject to these Terms
We reserve the right to delete or change any username or password at any time and for any reason. We may suspend or terminate your Zeel Account or your use of Zeel at any time, for any reason or for no reason at all, including if you provide any information that is untrue, inaccurate, or incomplete or for your breach of these Terms. You are personally liable for any orders that you place or charges that you incur prior to termination. You may terminate these Terms at any time by deleting Zeel from your Mobile Device. If you would like your account deleted, go to your profile and select “Edit Profile” and then “Delete Account”. Once you choose to delete your account, you will have thirty (30) days to reactivate your account. Thereafter you will not be able to reactivate your account or retrieve any Your Content. Upon any termination of these Terms by either you or us, (a) all rights granted to you under these Terms will also terminate; (b) termination will not limit any of our rights and licenses and (c) the following sections will survive: “Arbitration Agreement”, “Privacy”, “Content” (excluding Section 5.1), “Licenses to Your Content”, “Purchases”, “Links to Third Party Sites”, “Intellectual Property”, “Disclaimer of Warranties”, “Indemnification”, “Limitation of Liability”, “Notices and Questions”, and “Miscellaneous”, together with all other provisions that by their plain meaning are intended to survive.
As between you and Feel Fab, except with respect to Your Content, Feel Fab owns all right, title, and interest in Zeel, all Content, all trademarks displayed on Zeel or in any Content, and all portions of all of the foregoing, including all intellectual property rights therein. Our commercial partners, suppliers, advertisers, sponsors, licensors, and other third parties may also have proprietary rights in the foregoing. Zeel and Content made available on Zeel is protected by copyright, trademark, and other laws of both the United States and foreign countries and, except as expressly set forth in these Terms, may not be used without the permission of the applicable owner. “Zeel” is the registered trademark of Feel Fab, Inc. Except as expressly set forth in these Terms, Feel Fab and its commercial partners, suppliers, advertisers, sponsors, licensors, and other third parties reserve all rights in Zeel and all Content and trademarks appearing on or made available through Zeel.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF ZEEL IS AT YOUR SOLE RISK AND THAT, OTHER THAN AS EXPRESSLY SET FORTH HEREIN, ZEEL AND ALL CONTENT, PRODUCTS AND SERVICES MADE AVAILABLE THROUGH ZEEL ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS EXPRESSLY PROVIDED HEREIN, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HUMANS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING: (A) THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; (B) THAT ZEEL WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; OR (C) AS TO THE ACCURACY, RELIABILITY, OR CURRENCY OF ANY CONTENT PROVIDED THROUGH ZEEL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM HUMANS OR THOUGH ZEEL WILL CREATE ANY WARRANTY. IT IS YOUR SOLE RESPONSIBILITY TO DETERMINE WHETHER ZEEL AND THE CONTENT, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH ZEEL ARE SUITABLE AND ADEQUATE FOR YOUR NEEDS. HUMANS DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH OR IN CONNECTION WITH ZEEL OR ANY THIRD PARTY SITE.
You hereby indemnify and hold harmless Feel Fab and its affiliates, suppliers, business partners, and licensors, and its and their respective directors, officers, employees, contractors, and representatives, from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) (collectively, “Losses”), arising from or related to: (a) your use or misuse of Zeel or any Content made available through Zeel or (b) your breach of these Terms. You will cooperate fully as reasonably required in the defense of any such claim.
YOU UNDERSTAND AND AGREE THAT, EXCEPT AS EXPRESSLY SET FORTH OTHERWISE HEREIN, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL HUMANS OR ITS AFFILIATES, SUPPLIERS, BUSINESS PARTNERS, OR LICENSORS, OR ANY OF ITS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OR REPRESENTATIVES BE LIABLE UNDER ANY THEORY OF LAW FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOSS OR INACCURACY OF DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, BUSINESS INTERRUPTION, OR LOSS OF PROFIT, ARISING OUT OF: (A) THE USE OR THE INABILITY TO USE ZEEL OR ANY CONTENT MADE AVAILABLE THROUGH ZEEL; (B) ANY TRANSACTION CONDUCTED THROUGH ZEEL; (C) ANY PRODUCT OR SERVICE SOLD THROUGH ZEEL; (D) ANY FAILURE OF PERFORMANCE OF ZEEL; (E) ANY ERROR OR OMISSION IN ANY CONTENT MADE AVAILABLE THROUGH ZEEL OR ANY THEFT OR UNAUTHORIZED ACCESS TO OR ALTERATION OF DATA, INCLUDING ANY PERSONAL DATA; OR (F) ANY CONDUCT OF OTHER ZEEL USERS, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING, Feel Fab TOTAL LIABILITY FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, WILL NOT, UNDER ANY CIRCUMSTANCES, EXCEED FIVE THOUSAND HUNDRED RUPEES (5000).
ANY DISPUTE YOU HAVE WITH ANY THIRD PARTY ARISING OUT OF YOUR USE OF ZEEL (SUCH AS, WITH A COPYRIGHT OWNER, ANOTHER ZEEL USER, OR ANY CARRIER) IS DIRECTLY BETWEEN YOU AND SUCH THIRD PARTY AND YOU IRREVOCABLY RELEASE HUMANS AND ITS AFFILIATES, SUPPLIERS, BUSINESS PARTNERS, AND LICENSORS, AND ITS AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND REPRESENTATIVES FROM ANY AND ALL LOSSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR DAMAGES, SOME OF THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, HUMANS’ LIABILITY IS LIMITED TO, AND THE SCOPE AND DURATION OF THE WARRANTIES SET FORTH IN THESE TERMS WILL BE, THE MINIMUM PERMITTED BY APPLICABLE LAW.
THE LIMITATIONS AND DISCLAIMERS IN THESE TERMS DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING NEW JERSEY LAW.
You acknowledge and agree that Zeel’s availability is dependent on the Third Party Site from which you download it (e.g., the Apple App Store or Google Play) (each, an “App Store”). Each App Store may have its own terms and conditions to which you must agree before downloading Zeel from such store. You agree to comply with, and your license to use Zeel is conditioned upon your compliance with the applicable App Store’s terms and conditions. To the extent the terms and conditions of such App Store are less restrictive than, or otherwise conflict with, these Terms, the more restrictive or conflicting terms and conditions in these Terms apply.
If you are accessing Zeel on a mobile device running an Apple operating system or otherwise obtained access to Zeel through the Apple App Store, the following terms also apply to you: (a) you acknowledge that these Terms is between you and Feel Fab only, and are not with Apple; (b) Apple has no responsibility for Zeel and its Content; (c) you will use Zeel in compliance with the Usage Rules set forth in the App Store Terms of Service; (d) notwithstanding anything to the contrary herein, Zeel may be accessed and used by other accounts associated with you via “Family Sharing” or volume purchasing; (e) Apple has no obligation whatsoever to furnish any maintenance and support services with respect to Zeel; (f) if you have paid a fee for Zeel, (i) in the event of any failure of Zeel to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for Zeel to you, (ii) to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to Zeel, and (iii) Apple has no responsibility for any other claims, losses, liabilities, damages, costs or expenses attributable to Zeel’s failure to conform to any warranty; (g) Apple has no responsibility to address any claims of you or any third party relating to Zeel or your possession and/or use of Zeel, including (i) product liability claims, (ii) any claim that Zeel fails to conform to any applicable legal or regulatory requirement or (iii) claims arising under consumer protection, privacy, or similar legislation; (h) in the event of any third party claim that Zeel or your possession and use of Zeel infringes that third party’s intellectual property rights, Apple has no responsibility to investigate, defend, settle, or discharge any such intellectual property infringement claim; and (i) Apple and Apple’s subsidiaries are third party beneficiaries of these Terms and, upon your acceptance of these Terms, Apple has the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary.
Zeel is controlled, operated, and administered by Feel Fab from its offices within the United States of America and provided for access and use only by persons located in the United States. Feel Fab makes no representation that Zeel or any Content made available through Zeel is appropriate or available for use outside the United States and access to Zeel from territories where such access or any Content, product, or service made available through Zeel is illegal is prohibited. If you access Zeel from a location outside of the United States, you are responsible for compliance with all applicable local laws.
Except as explicitly stated otherwise in these Terms: (a) any notices provided by us may be made by posting the notice on Zeel or by email to the most recent email address associated with your Zeel Account and (b) all notices under these Terms must be in writing and will be deemed to have been duly given: (i) when received, if personally delivered or sent by certified or registered mail, return receipt requested; (ii) when receipt is electronically confirmed, if transmitted by e-mail; or (iii) the day after it is sent, if sent for next day delivery by recognized overnight delivery service. You hereby agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
If you have questions regarding these Terms, your order for a product or service, or Zeel, you may contact us on the Live Chat on the app.
You may also contact us at: Zeel Customer Service
Email Address: support@zeel.beauty
It is our policy to respond expeditiously to claims of intellectual property infringement. We will promptly process and investigate notices of alleged infringement and will take appropriate actions applicable intellectual property laws. In addition, we have adopted a repeat infringer policy, pursuant to which we will terminate, in appropriate circumstances, the account of a user as to whom we receive notices, and no counter notices, as to multiple different pieces of content within a designated period.
If you are a copyright owner or agent thereof and believe that content posted on Zeel infringes your copyright, please submit a notice which includes the following information to the address set forth below:
identify specifically the copyrighted work(s) believed to have been infringed (for example, “My copyrighted work is the picture that appears at [list location where material is located].”);
identify the content that is claimed to infringe upon the copyrighted work. You must provide information reasonably sufficient to enable us to locate the item on Zeel. You should provide clear screenshots of the allegedly infringing materials for identification purposes only. The information provided should be as detailed as possible;
provide information sufficient to permit us to contact the copyright owner directly: name, street address, telephone number, and, if available, email;
if available, provide information sufficient to permit us to notify the alleged infringer;
include the following statement: “I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law”;
include the following statement: “I affirm, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed”; and
include the electronic or physical signature of the copyright owner or the person authorized to act on behalf of the copyright owner.
Send your notice with the foregoing information to:
Attn: Legal Dept
Feel Fab Solutions Pvt Ltd.
Phone:
Email: legal@zeel.beauty
Severability, Non-waiver, Entire Agreement. If any provision of these Terms is found to be illegal, unenforceable, or invalid, that provision will be replaced by a valid, legal, and enforceable provision that comes closest to the parties’ intent underlying the invalid, illegal, or unenforceable provision. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section. For purposes of these Terms: (a) the words “include,” “includes”, and “including” will be deemed to be followed by the words “without limitation”; (b) the words “such as”, “for example”, “e.g.”, and any derivatives of those words will mean by way of example and the items that follow these words will not be deemed an exhaustive list; (c) the word “or” is used in the inclusive sense of “and/or” and the terms “or,” “any”, and “either” are not exclusive; (d) the words “herein,” “hereof,” “hereby,” “hereto”, and “hereunder” refer to these Terms as a whole; and (e) the singular includes the plural and the plural includes the singular. No ambiguity will be construed against any party based on a claim that the party drafted the language. No failure by any party to take any action or assert any right hereunder will be deemed to be a waiver of such right and will not prevent such party from enforcing such right in the future. The waiver by a party of any of its rights or a breach in a particular instance will not be construed as a waiver of such rights or breach or of the same or different rights or breach in subsequent instances. These Terms set forth the entire understanding and agreement between you and Feel Fab with respect to the subject matter contained herein and supersede any other agreements, proposals, and communications, written or oral, between Feel Fab and you with respect to the subject matter hereof. Feel Fab will not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond its reasonable control.
No Joint Venture, No Derogation of Rights. No joint venture, partnership, employment, or agency relationship is created between you and Feel Fab as a result of these Terms or your use of Zeel and neither party has any authority of any kind to bind the other in any respect. Our performance of these Terms is subject to existing laws and legal process, and nothing contained herein is in derogation of our right to comply with governmental, court, and law enforcement requests or requirements relating to your use of Zeel or information provided to or gathered by us with respect to such use.
Assignment. You may not assign your rights or obligations hereunder without our express prior written consent. We may assign, transfer, or delegate any of our rights and obligations hereunder without your consent. Any assignment or transfer or purported assignment or transfer in violation of this Section is null and void. These Terms will be binding upon the permitted heirs, successors, and assigns of the parties hereto.
Governing Law & Forum Choice. Your access to and use of Zeel and these Terms will be governed by and construed in accordance with the laws of Republic of India without reference to its conflicts of laws provisions. Except as set forth in Section 1 above, any Dispute directly or indirectly arising out of, in connection with, or related to Zeel or these Terms will be brought and heard in the courts in Mumbai.
